Terms and Conditions

Effective Date: 17 March 2026
Last Updated: 17 March 2026

1. Acceptance of Terms

By accessing or using the Mossel Bay Waterfront Charters website (mosselbaywaterfrontcharters.co.za) (“Site”), you agree to these Terms & Conditions (“Terms”). If you do not accept them in full, you must immediately stop using the Site.

2. Who We Are

Mossel Bay Waterfront Charters (“we”, “us”, “our”) is a business operating in South Africa.

Contact details:

3. Use of the Site

You may use the Site only for lawful purposes.

  • You agree not to post or transmit any content that is unlawful, harmful, defamatory, or violates third-party rights.
  • You will not attempt to hack, scrape, or use bots or automated scripts to access or interact with the Site.

4. Intellectual Property

All content on the Site, including text, images, logos and designs, is owned by or licensed to Mossel Bay Waterfront Charters.

You may view, download, or print content for personal, non-commercial use, but you may not copy, reproduce, republish, or exploit it without written permission.

5. Orders and Payments

When you place an order via our Site, you make an offer to purchase, which is subject to our acceptance.

  • All prices are in South African Rand (ZAR).
  • Prices include applicable VAT unless stated otherwise.
  • Payment must be made using the payment methods offered on the Site.
  • Orders are processed once payment is received or authorised.

6. Shipping, Delivery & Risk

  • Delivery details, charges and timeframes will be displayed on the Site at the time of purchase.
  • Risk passes to you upon delivery.
  • We are not responsible for delays or failed delivery due to incorrect delivery information.

7. Returns, Refunds & Cancellations

Refunds, returns and cancellations will be handled in accordance with our Return Policy and applicable South African consumer law.

Because some services may be weather-dependent, special conditions may apply.

We reserve the right to refuse refunds where services cannot be delivered due to factors beyond our control.

8. Safety

Customers are responsible for complying with all safety instructions provided.

We reserve the right to refuse service if safety requirements are not met.

9. Limitation of Liability

The Site, its content, and any services or products are provided “as is” without warranties of any kind.

We are not liable for any direct, indirect, incidental or consequential damages arising from the use of the Site or purchase of our services or products, to the extent permitted by law.

10. Indemnification

You agree to indemnify and hold Mossel Bay Waterfront Charters, its employees and agents harmless from any claims or damages resulting from your breach of these Terms or misuse of the Site.

11. Privacy & Data Protection

Your personal data is processed in accordance with our Privacy Policy.

We comply with applicable data protection laws, including the Protection of Personal Information Act (POPIA) in South Africa.

12. Third-Party Links

Our Site may contain links to third-party websites. We are not responsible for their content or privacy practices.

You access third-party websites at your own risk.

13. Changes to These Terms

We may update these Terms from time to time.

Continued use of the Site after updates means you accept the revised Terms.

14. Governing Law & Dispute Resolution

These Terms are governed by the laws of the Republic of South Africa.

Any disputes will be subject to the jurisdiction of the South African courts.

15. Contact Us

If you have questions about these Terms, please contact us: